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I ordered a Medical Alert System for my Aunt after much hesitation but needed to know that if something were to happen, she would have access to help. Customer Service guided me through the installation process while I was there to make sure everything worked properly. Thank you for bringing me peace of mind.Craig M.
South Bend, IN
Advanced Security offers great customer service when trying to figure out how to install the do it yourself kit I purchased. I was hesitant to contact them for fear of the run around but they helped me without hesitation. I would recommend them to any do it yourself installer.James F.
Los Angeles, CA
I purchased a Medical Alert system from Advanced Security to bring peace of mind to myself and my family. Advanced Security provides a great product and service along with excellent customer service.Victoria S.
As with most people, I was tired of spending too much money on my security system monitoring. They offer a great rate, no contracts and great customer service. I highly recommend their alarm monitoring services.Sarah V.
Transferred my monitoring services over from a competitor and had not one issue. Their customer service representative helped me with the transition. They offer great rates and customer service to back it.David W.
I switched my Alarm Monitoring service from another DIY provider and I could not be happier with the service I get. They made it all so easy and I am saving money every month. Thank you to everyone at Advanced SecurityRichard W.
I wanted to take a few seconds to write your company! After a bad experience with another security company and being left with no other options I came to advanced security for an alarm and home security for my new home I ordered an l7000 kit and it quickly arrived next day as promised I hooked it all up my wife was even surprised at how easy it was while helping get it all setup I got to the part of programing and well let’s say I was a bit lost but no worries I sent a message and within 10 min I had an email and so will say an email yes an email with an apology I was having an issues and the personal cell phone number to Victor so I called and left him a vm with in 5 min he called me back and we were able to get all the devices added to the alarm and I had a few adjustments on my end to do once they were done it was like 7:30 pm victor did not bail out on me he then connected to the panel and checked everything out for me tested the system and put us live with the monitoring station I can’t say how much better of an experience this was for me and my wife and were paying less than half what the other company was charging us for the same services! I have been dealing with people my entire life in way or another but you Advanced security and victor have not lost sight of what real customer satisfaction and support should be.Marc W.
Tampa, Fl Area
I have been a customer of Advanced Security for almost 6 years and i have to say every time I reach out to them with an issue they are always on the ball and helpful. Truly service "Way" after the sale. Customer for life!!!Dustin J.
Scotch Plains, NJ
Alarm.com In-App Trigger a Panel Panic Feature
April 15, 2019
The Alarm.com In-App Panel Panic monitoring station supported feature can expedite the dispatch of emergency personnel when help is needed at home. When the panel is not in arm’s reach, and the keyfob is out of range, a homeowner can open up the Alarm.com app and have all their panel’s panic buttons avai...
Alarm.com In-APP Cancel or Verify feature
The New Alarm.com Cancel/Verify gives the opportunity for users to respond to alarm events directly and to communicate to a monitoring station when the cause might be accidental or a real emergency. This feature is added to all Alarm.com customer with interactive services. If you wish to opt-out of the ...
Alarm.com AT&T & Verizon sunset dates for 3G Cellular Networks
March 21, 2019
Important Update Major networks such as AT&T and Verizon are creating sunset dates for 3G and will restrict new activations. To comply with these network’s sunset plans and ensure the best experience for customers, Alarm.com will no longer allow new 3G account creations in the U.S. starting June 30, ...