Covid-19 Alarm Monitoring Service Update
To all our customers,
At Advanced Security LLC, monitoring your home or business comes first. We continue to closely monitor the impacts of Coronavirus (COVID-19), and we strive to ensure the health and safety of our customers, employees, and communities.
With more cases appearing globally and concern growing daily, we wanted to provide an update on our operations. Advanced Security’s alarm monitoring central station has robust business continuity plans across our monitoring centers relying on options such as transferring work across offices as well as working remotely if required.
In the weeks ahead, we know that you will need and expect our central station to continue to provide uninterrupted monitoring services to you. As with many organizations trying to reduce in-person meetings and travel, the way in which we provide support may look different. Our website www.AdvancedSecurityLLC.com is available to order new or replacement security products, DIY You Tube Videos or Support Manuals. Our teams are using virtual meeting tools when appropriate, and we are limiting non-essential travel in accordance with health and safety guidelines. We will continue to be available to you and your business via phone, email and online wherever needed.
Through this time, our central station has the technology and personnel to achieve redundancy allowing them to continue to operate uninterrupted during this uncertain period.
Thank you for trusting us with your business.