Month: March 2019
Alarm.com AT&T & Verizon sunset dates for 3G Cellular Networks
Important Update
Major networks such as AT&T and Verizon are creating sunset dates for 3G and will restrict new activations. To comply with these network’s sunset plans and ensure the best experience for customers, Alarm.com will no longer allow new 3G account creations in the U.S. starting June 30, 2019.
We urge all customers to purchase 100% LTE devices, and to proactively upgrade 3G devices to LTE well before the network sunset dates to avoid loss of service or interruptions.
AT&T 3G Sunset: February 2022 Effective June 26, 2019: No New AT&T 3G/4G Activations for Honeywell Accounts
AT&T 3G Sunset: February 2022
Effective June 26, 2019: No New AT&T 3G/4G Activations for Honeywell Accounts
AT&T Sunset
AT&T plans to end service on its 3G wireless networks in February 2022. 3G/4G new activations will no longer be permitted after June 26, 2019. This means you will no longer be able to activate a new 3G/4G communicator for an AlarmNet account. Existing 3G/4G communicators that are currently registered will continue to communicate to the central station.
AlarmNet expects to continue support for communicators that were sold with pre-activated SIMs by AT&T up to 180 days from the date of manufacturing. The manufacturing date is located on the carton and on the radio label. Any existing 3G/4G communicators that are currently registered are expected to communicate and be supported by AlarmNet through February 2022 under Resideo’s agreement with AT&T.
Cancelling a 3G/4G Account on and after June 26, 2019
If you cancel a registered/billable 3G/4G account on or after June 26, 2019, you cannot reactivate the 3G/4G communicator because reactivation will be considered a new activation.
LTE radio portfolio
Resideo has expanded its communicator portfolio to include LTE radios, which provides a transition to new cellular technology, and offers maximum network longevity.
